Shipping

All orders are processed within 1 to 2 business days. Orders received before 8pm will be shipped out on the following working day. You will receive another notification once your order has been shipped, which will include tracking details.

Domestic Shipping Rates

We ship to peninsular Malaysia at a flat rate of Rm 7, with orders typically delivered within 1-3 working days from shipment.

Shipments to East Malaysia are charged at a flat rate of Rm 14, with orders typically delivered within 3-5 working days from shipment.

Unless we advise otherwise, shipments within Malaysia are handled by Pgeon courier, and can be tracked via the following link: https://www.pgeon.delivery/track-parcel

International Shipping

We currently offer international shipping to the following countries:

• Singapore
• Brunei
• Australia 

If you’d like to make an order for international shipment to any other country, feel free to reach out to us at orders@ulusoleil.com and we’ll see what we can do. 

International orders may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. Femme Projects Sdn Bhd is not responsible for these charges if they are applied and they are your responsibility as the customer.

If you have any further queries, please don't hesitate to contact us at orders@ulusoleil.